1. Eligibility for Returns

We want you to be satisfied with your purchase. If you receive a defective or damaged item, you may request a return under the following conditions:

  • The product must be unused, in its original packaging, and in the same condition as received.
  • The return request must be made within 48 hours of delivery.
  • Proof of damage or defect (such as photos or videos) must be provided when requesting a return.

2. Non-Returnable Items

Certain products may not be eligible for return due to hygiene, safety, or customization reasons. These include, but are not limited to:

  • Used or worn items
  • Products damaged due to misuse or mishandling

3. Refund Process

  • Once we receive the returned item, it will be inspected to confirm eligibility.
  • If approved, the refund will be processed through the original payment method (cash).
  • Refunds will be issued only after successful verification of the returned product.

4. How to Request a Return

To initiate a return, please contact our support team with your order details and reason for return. We will provide further instructions on how to proceed.

5. Changes to This Policy

We reserve the right to update this policy as needed. Any changes will be effective immediately upon posting.

For any questions, feel free to contact us at [email protected].